Guidance and Recommendations
We offer support and guidance to employees and employers alike.
Most employers are not equipped to provide answers relative to Medicare questions and issues. Insurance companies are not great options as they want to sell their own products and do not invest adequately in customer service. Employees are able to direct their complex questions, concerns and even their specific personal health issues to Beacon representatives for proper guidance removing many such challenging and time-consuming matters from the HR team. Many employees are seeking information as they are approaching Medicare-eligibility and some need assistance as they prepare for retirement.
Each individual has a unique set of needs and circumstances. Some distinguishing factors include: family and marital status, age of dependents, state of residency, resident state(s) in retirement, health issues, prescription drug needs, income, affordability, language barriers, provider-network suitability, hospital accessibility and timeline.
Our call center includes some of the most experienced and trusted advisors in the industry and our team is available to assist through each stage of this educational process and beyond.
Employers can tap into Beacon’s resources to make sure they handle complex Medicare transition and coordination issues correctly. We have also helped many employers avoid a myriad of other costly potential conflicts surrounding severance agreements, COBRA, and consumer driven health plans.