Jennifer DeFrancisco

Retiree Benefits Specialist
Jennifer DeFrancisco

Jennifer is a Retiree Benefit Specialist and has been working at Beacon for the past several years. Her main responsibilities include handling the day to day interactions with both clients and members. Jenn is efficient at resolving member claim issues and problems in a timely manner. She is knowledgeable in all aspects of Medicare, and continuingly educates Beacon members regarding their medical and prescription drug plans. Aside from this, Jenn has been instrumental in developing the social media handles and website at Beacon.


Before coming to Beacon, Jenn worked at HealthNet of the NorthEast and Anthem Blue Cross and Blue Shield in various roles, of customer service, sales and account management. Jenn demonstrates compassion, patience and respect to those that she deals with, and prides herself on being even keeled when dealing with the most complex situations. She has a bachelor degree in Social Work from Eastern Connecticut State University and currently holds an Accident/Health Producer License in Connecticut. When Jenn is not working, she enjoys spending her free time with her family and friends and traveling to the white sandy beaches of the Caribbean.

    Alera Group, Inc. is aware that there are persons fraudulently impersonating our company by using fake internet domains that appear to look like our legitimate services. If you are contacted by someone claiming to work for Alera Group, or any of our partners, please carefully review the email address and domain. If you have a relationship with our company, please contact us directly and not through any information that is provided in such an email. Please be extremely careful in responding to such emails with personal and financial information, sharing passwords, or any other information of value. Alera Group, or any of our partners, will never send ACH instructions via email and thus we strongly recommend that you verify the authenticity of each wire transfer request by calling your Alera Group contact using the number you have previously called.